Case Amplify Release Notes Jan 28 2026
Version: 2026-01-28
Release Date: January 28th, 2026
🔍 Overview
This release adds support for displaying interview scripts
directly within conversations. It also resolves an issue that previously caused
some conversation analyses to stall and fail, ensuring more reliable data
processing.
🛠️ Improvements
Conversations – Interview Documents
·
Before starting a conversation, you can now
attach any document that has been uploaded as a form in the system. When
selected, the form will appear on the conversation screen in place of Suggested
Questions, making it easier for you to follow pre-defined interview scripts
provided by your organization during conversations.
🪲 Bug Fixes
Conversations
·
Fixed an issue where completed conversations remained
in a loading state for extended periods before ultimately failing to collect
data. Conversation analysis should now function as expected.
đź“Ł Feedback and Support
We’d love to hear from you!
If you have questions or feedback, reach out to support@caseamplify.com.
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