Case Amplify Release Notes Sep 22 2025
Version: 2025-09-22
Release Date: September
22, 2025
đ Overview
This release introduces new features to cases, conversations,
forms and data point features. The new features and improvements make tracking
data more streamlined and customizable.
⨠New Features
- Cases - Allow users to add definitions for case priority levels to better control the sensitivity of AI when updating the urgency of a case
- Data points - Allow datapoint definition to support collection cadence
- Payments - Additional configurable drop-down property added to allow for additional labeling of payment requests
- Tasks â AI-suggested tasks on a case overview
page are now split between âCase Workerâ and âClientâ tasks which can be added
to their respective lists
đ ď¸
Improvements
- Improved error messaging when attempting to send messages to invalid phone numbers
- Improved error messaging if a document analysis fails
- Fix issue with Free Trial label appearing for a paying organization
- Payment feature configuration moved to Admin pages
đŁ Feedback & Support
Weâd love to hear from you!
If you have questions or feedback, reach out to support@caseamplify.com.
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