Case Amplify Release Notes Feb 05 2026
Version: 2026-02-05
Release Date: February 5th, 2026
🔍 Overview
This release adds clearer test‑environment labeling,
improves how data points are collected and formatted, and includes several
fixes that make conversations, case handling, and data point displays more
reliable overall.
🛠️ Improvements
General
· We added a new label to indicate when you are
working in a test environment. An orange ‘Test Environment’ tag now appears in
the top‑left corner to remind you not to enter real or sensitive data.
Data Points
· We improved how complex, single‑select, and
multiselect data points are collected and formatted, so document and
conversation analysis results are more accurate and consistent.
🪲 Bug Fixes
Conversations
· We fixed an issue where new cases created
through conversations weren’t using the correct collection source to filter
data points.
Cases
· We fixed a problem where the case list kept
reloading more often than it should. It now loads efficiently and only when
needed.
· We also resolved an issue that caused case
imports using the spreadsheet template to fail.
Data Points
· We fixed an issue where some complex or
select-type data points showed numbers instead of their option names.
· We fixed a display problem where true/false
values inside complex data points were not showing their labels.
· We fixed a bug that prevented admins from
creating single-line text data points.
📣 Feedback and Support
We’d love to hear from you!
If you have questions or feedback, reach out to support@caseamplify.com.
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