Recent Articles
Case Amplify Release Notes (04/23/2026)
Release Notes Version 2026-04-23 2026-04-23 This release includes a small improvement to the data export functionality. ↑ Improvements Data Export All Case Data Export now allows exclusion of archived cases Added the ability for admins to decide if ...
Case Amplify Release Notes (April 15, 2026)
Case Amplify Release Notes Version 2026-04-15 April 15th, 2026 This release brings new personalization capabilities to Case Amplify. Users can now set a default organization for login, and CARA can remember individual preferences across ...
Cases
Case Amplify Knowledge Base Title: Cases Version: 2026-02-20 ? Overview This article summarizes the concept of cases and how to navigate the data associated to the cases in the Case Amplify solution. Cases are the central entity in Case Amplify. A ...
User Settings
Case Amplify Knowledge Base Title: Settings Version: 2026-02-20 ? Overview This article summarizes the features in the User Settings. User Settings encompasses both per-user preferences and organization-level configuration. Individual users can ...
General Navigation
Case Amplify Knowledge Base Title: General Navigation Version: 2026-02-20 ? Overview This article summarizes the general navigation tools in Case Amplify. Case Amplify uses a consistent layout and navigation structure across all pages. The interface ...